Frequently Asked Questions
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The maximum dimensions permitted to pass through the toll plaza are 4.60m in width and 5.80m in height. These vehicles must use the lane located on the far right of the toll plaza.
The transponder, Visa, Mastercard and American Express credit cards, and cash are the only accepted payment methods.
There are currently no reserved lane for carpooling and public transit buses.
Yes, you must reduce your speed to 20 km/h when approaching the tollbooth and you must come to a complete stop at the gate in lanes offering payment by credit cards or in cash.
It has seven lanes in each direction. One of these lanes, in each direction, is reserved at all times for transponder equipped vehicles. Not all seven lanes are always open at once, availability depends on traffic.
Yes, the toll system is operational 365 days a year, 24 hours a day, in both directions.
The tollbooth is located between the Soulanges Tunnel and the Serge-Marcil Bridge linking Les Cèdres to Salaberry-de-Valleyfield.
The exact same toll applies in both directions.
Yes, the toll applies at all times.
The Canadian Dollar is the only currency accepted.
Yes, the same conditions apply to all vehicles and the toll is the same for everybody.
The system is not yet compatible. This option is currently under review.
The tollbooth offers payment by credit card. It is not necessary to have a transponder in such cases.
The toll is a fixed amount, no matter how often you use the bridge. However, a $0.10 discount per passage is offered to users with a transponder (for category 1 vehicles only).
No monthly or annual pass is currently offered.
The transponder is available for motorcycles.
Visit the Vehicle categories page for more information.
No, tollbooth operators can give you back your change if need be. To pay in cash, drive in the appropriate lane.
You can talk with a tollbooth operator in one of the appropriate lanes (please follow the signs indicating the lanes with attendants). They will give you alternatives. Please note that additional fees can apply.
If you are in a lane without an attendant, please use the intercom to communicate with an operator or supervisor. They will assist you.
No, you will have to pay the toll in other lanes offering a different payment method.
Contact the customer service agent at 1 855 783-3030.
Stay in your vehicle and use the intercom to communicate with an operator or supervisor. They will assist you.
The transponder sticker is free of charge - no acquisition or service fees.
No, each vehicle must be equipped with its own transponder. If you remove the transponder from your windshield, it will no longer work. Your transponder is associated with your license plate number.
You need to open an online account or contact our customer service at 1 855 783-3030.
A transponder is an electronic device that, after being installed on a vehicle's windshield, allows for electronic payment of tolls.
Yes, each vehicle must be equipped with a transponder. Several transponders can be associated with the same account.
The following vehicles are allowed to circulate on the bridge: cars, motorcycles, commercial vehicles, minivans, light trucks, semi-trailers, heavy vehicles, recreational vehicles, cars with trailers, buses from private compagnies, other commercial heavy vehicles, public transportation vehicles, school buses, emergency vehicles.
In addition to doing the A30 maintenance, A30 Express has patrol units circulating at all times to ensure traffic fluidity and users safety. We also have a modern traffic control centre from which we can monitor the circulation, weather and any incidents on our network.
A30 Express is in charge of maintenance and rehabilitation, including snow plowing.
The A30 has exclusive towing areas. They are marked with exclusive towing signs, which indicates you to dial *4141. If you are not in one of these areas, you can call your insurance company, or the towing company of your choosing. If you do not know who to call, our patrol units can provide you with a list of towing companies operating in the area.
No, it is a highway bridge with no bike path. The following vehicles are authorized to drive on the bridge: automobiles, motorcycles, utility vehicles, minivans, light trucks, semi trailer trucks, heavy trucks, recreational vehicles, cars with trailers, private company buses, other commercial heavy vehicles, public transit vehicles, school buses, and emergency vehicles.
Yes, there is no limit to the number of transponders associated with a single account.
The only difference between a personal and a commercial account is invoicing: the commercial account will bear the name of your company. At this time, all other service conditions are the same.
In such a case, please select “Unknown” or “Other” in order to proceed. We will update our list of vehicles regularly so that yours is included.
A vehicle's category is determined by its height.
Visit the Vehicle categories page for more information.
The best option is to call our customer service at 1 855 783-3030. You can also open a commercial account online and order the transponders in the account page.
You can use the same account for different vehicles; however, each vehicle must be equipped with its own transponder. The tolls are calculated per vehicle, there are no special discounts for multiple vehicles.
Yes, if your account balance is at least $5, we will give you your balance.
There is no expiry date on your account balance. The balance is used to pay the tolls.
You need to come to our customer service office. You can then pay for your transponder with a debit card, or cash.
You simply need to open an online account or contact our customer service at 1 855 783-3030 to then order the transponder.